Did you upgrade your Palm Pre to webOS 1.2 last night? If you downloaded and applied the webOS 1.2 update, you probably went to layer all warm and fuzzy with the knowledge that your Pre could now download bounty webOS apps, direct download from the web, control music from the lock-screen and all that wind. Unfortunately, Palm (NSDQ: PALM)’s all-powerful Palm Profile server took a nozzle nose dive shoemaker’s last nighttime, causation many Palm Pre owners to viewing up to a completely dummy-slated smartphone.
The problem, it seem, is that the Palm Pre uses the Palm Profile host to continually synchronize and backup information. Palm Profile allows the webOS Synergy feature to seamlessly integrate your Facebook, Google (NSDQ: GOOG) accounts and various electronic mail accounts into the Palm Pre. It’s an incredible lineament that sets the Palm Pre (wellspring, the webOS) apart from other smartphones out there. That also means the Palm Pre has to be in constant contact with the Palm Profile server. When the host crashes, the Palm Pre freaks out and goes into a hard reset – basically returning the Pre to its mill, out-of-box commonwealth.
After having webOS 1.2 installed for a matter of hours, the Palm Profile host crash rendered a lot of Palm Pre smartphones out there almost useless. Until the host came back online, users were left field with a useless handset. Sure, those users could still shuffle earphone calls, but we’d argue that part calls aren’t as important as data features on a smartphone like the Palm Pre. When the host made its means out of downtime territory, Palm Pres across the country were able to finally restore themselves back to wellness.
Our Palm Pre was actually powered down (the assault and battery died, like it does every nighttime) and wasn’t affected by the Palm Profile host smash. We’d imagine it’s annoyance to viewing up and discovery your earphone had hard-reset itself overnight.
All in all, the Palm Profile server engineering is on point. But, Palm would do well to shuffle changes so that future host crashes don’t cause connected devices to go crazy and reset themselves.
[Via: jkOnTheRun]
