Fonolo, the company that makes software system for less frustrating calls to large companies, released an iPhone app to remove the superintendent-irritation “pressing 1 for this, press 2 for that” process. They say exploitation their app for such things as changing a flight time or arrival an agent about a phone neb volition no yearner be a painful sensation — instead of waiting for the recorded part to stop speech production and then pressure/tapping a button, you’ll see a visual fare and approach the required section faster.
Of course, the establishment on its end should wealthy person Fonolo system installed for this to employment, and unfortunately not many do. Hopefully that volition variety at some breaker point in the future tense. In the meantime, “pressing 1 for that and then 2 for this” stays the agency to go…
You should definitely wealthy person Fonolo app installed and promise the troupe on the other remnant of line is also Fonolo-enabled. AppStore link is here (it’s a free download).
